Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 15, 2024
Version 1.0
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1. Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in a program, or contact us for support. This includes your name, email address, phone number, educational background, and payment information.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process enrollments and payments, communicate with you about your courses, and send you important updates about our programs.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our website and conducting our business.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

5. Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of certain communications and request a copy of your data. Contact us to exercise these rights.

Your Rights Under GDPR
As a data subject, you have the following rights regarding your personal data

Right to Access

You have the right to request access to your personal data and receive information about how we process it.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You have the right to request restriction of processing of your personal data.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format.

Right to Object

You have the right to object to processing of your personal data for certain purposes.

Right to Withdraw Consent

You have the right to withdraw your consent at any time where processing is based on consent.

Legal Basis for Processing
We process your personal data based on the following legal grounds
Consent

User explicitly consents to data processing for marketing communications

Contract

Processing necessary for enrollment and course delivery

Legitimate Interest

Processing for website analytics and service improvement

Data Retention Periods
How long we keep different types of personal data
student records
7 years after course completion
marketing data
2 years or until consent withdrawn
analytics data
26 months
support tickets
3 years after resolution
Contact Us About Privacy
Have questions about your privacy or want to exercise your rights?

Data Protection Officer

Email: info@seksaatech.com

Phone: +855 12 555 080

General Privacy Inquiries

Email: info@seksaatech.com

Response time: Within 30 days

GDPR Compliance

This privacy policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to protecting your privacy and ensuring transparent data processing practices.